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The Amtrak Police Department (APD)

The Amtrak Police Department (APD) is a national police force committed to protecting the customers, employees, and stakeholders of Amtrak. Our more than 500 sworn and civilian personnel at more than 30 locations in 46 states conduct a range of behind-the-scenes and front line security measures to ensure Amtrak employee, passenger, and infrastructure safety and security.

 APD Body Camera 

Request a Copy of Body Worn Camera Video by completing and submitting this form.

CALEA Accreditation Public Hearing

CALEA logoThe Amtrak Police Department received its initial accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) in 1992, becoming the first railroad police agency with national jurisdiction responsibilities to seek and achieve CALEA accreditation.

CALEA accreditation is a voluntary process, that requires police agencies to develop comprehensive, and well-thought-out written directives, processes and procedures in line with industry best practices. The accreditation process is rigorous and opens the agency up to intense scrutiny by an outside, independent organization. Accreditation strengthens an agency’s accountability through a continuum of principles that clearly define authority, performance, and responsibilities.

“Representatives of the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) will arrive on Monday, July 15, 2019 to begin a voluntary, comprehensive reexamination of the Amtrak Police Department's (APD) policies and procedures, management, operations, and support services,” Chief Neil Trugman announced today.

CALEA assessors will review written materials, interview individuals, and visit offices and other locations where compliance can be witnessed. Deputy Chief Jacquelin Daumont from the Alberta Justice and Solicitor General, Commercial Vehicle Enforcement Branch, and Chief Wanda Dunham from the Metropolitan Atlanta Rapid Transit Authority Police Department (MARTA) will be conducting the APD on-site assessments.

As part of this process, the public, members of the Amtrak community, and Amtrak employees are invited to offer comments at a public information session scheduled for Monday, July 15, from 2:00 - 3:00 p.m. to be held in the Washington Union Station, Starlight Lounge.

Individuals who would like to provide comments to the assessment team, but cannot attend the public information session may call 215-349-3837 on Tuesday, July 16, 2019 between the hours of 10:00 a.m. and 12:00 p.m.

Telephone comments as well as appearances at the public information session are limited to 10 minutes and must address the department’s ability to comply with CALEA standards. A copy of the standards is available for review by contacting Sgt. Brian Sporrer, Accreditation Team at 202-906-2378. Anyone wishing to submit written opinions regarding the Amtrak Police Department’s ability to comply with the standards for accreditation may send them to the Commission on Accreditation for Law Enforcement Agencies, Inc., 13575 Heathcote Boulevard, Suite 320, Gainesville, VA 20155.

Contact Us

Report crime, emergencies, suspicious items, persons or activity immediately to the Amtrak Police Department at:

(800) 331-0008

or by sending a text to APD11 from a smartphone or to 27311 from a standard cell phone (Messaging and Data rates may apply. Txt HELP for help, txt STOP to cancel), or call 911.

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Partners for Amtrak Safety & Security (PASS)

Please join the efforts to improve the safety and security of "America's RailroadSM" by signing up for the PASS program today!

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Comments or suggestions related to this website.  This mailbox is not monitored on a 24-hour basis and is not intended for reporting crime or suspicious activity.  Crime or suspicious activity must be reported to the Amtrak Police National Communication Center at (800) 331-0008 or by sending a text to APD11 from a smartphone or to 27311 from a standard cell phone, or call 911.

"Amtrak and America's Railroad are service marks of the National Railroad Passenger Corporation."

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