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Amtrak Police Security and Crime Prevention Tips for Travelers


  • Always keep your baggage and belongings in sight and never leave them unattended.
  • Only use authorized Amtrak Red Cap service for assistance.
  • Never accept a package or baggage from strangers.
  • Carry handbags with the zipper or snap against your body and wallets in front or inside pockets.
  • Never display large sums of money while in a crowd.
  • Be careful of anyone watching your credit or debit card transactions.


  • All baggage should be properly tagged. See the conductor for baggage tags if required.
  • Place baggage on overhead racks or in designated storage areas.
  • Do not place anything under seats.
  • Keep all belongings with you at all times, especially valuable items.


Suspicious activity is a combination of actions and behaviors that appear strange, inconsistent or out of the ordinary. Suspicion is based upon where someone is and what they are doing, NOT upon race, color, ethnicity or gender.

Watch for individuals who are:

  • Trespassing on the reailroad right-of-way, or in an unauthorized area.
  • Loitering, staring or watching employees and customers.
  • Expressing an unusual level of interest in operations, equipment, and personnel.
  • Dressed inappropriately for the weather conditions, such as a bulky coat in summer.
  • Acting extremely nervous or anxious.
  • Restricting an individual's freedom of movement.
  • Being coached on what to say to law enforcement or immigration officials.


Not all lost and found items are suspicious, most are simply forgotten items. Suspicion is based upon type and location of the package. Any suspicious looking or unattended package, bag, container or luggage found in or near trains, stations, vehicles, or buildings should be immediately reported to the police.

Look for packages that are:

  • Left or intentionally placed in an out-of-the way location.
  • Abandoned by someone quickly leaving the area.
  • Displaying visible wires, batteries, a clock or timer.
  • Emitting an odor, mist or oily liquid.

Contact Us

Report crime, emergencies, suspicious items, persons or activity immediately to the Amtrak Police Department at:

(800) 331-0008

or by sending a text to APD11 from a smartphone or to 27311 from a standard cell phone (Messaging and Data rates may apply. Txt HELP for help, txt STOP to cancel), or call 911.

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Comments or suggestions related to this website.  This mailbox is not monitored on a 24-hour basis and is not intended for reporting crime or suspicious activity.  Crime or suspicious activity must be reported to the Amtrak Police National Communication Center at (800) 331-0008 or by sending a text to APD11 from a smartphone or to 27311 from a standard cell phone, or call 911.

"Amtrak and America's Railroad are service marks of the National Railroad Passenger Corporation."