The Safety and Security of the Rail-Traveling Public
The Amtrak Police Department is committed to maintaining the safety and security of the rail-traveling public, improving the quality of life of Amtrak personnel, and safeguarding the trains and rails by building partnerships to enhance capacity to Protect America's Railroad.
If You See Something, Say Something...Hopefully it's Nothing
The Amtrak Police Department recognizes the value of our passengers and employees as an extra set of eyes and ears and ask for your help in identifying possible safety or security concerns.
The Amtrak Police Department encourages anyone who notices something suspicious or unusual to speak directly with our on-duty officers, station personnel, train crew members, or to dial our 24-hour call center at 1-800-331-0008 and report it immediately.
If you notice a suspicious package or bag, do not attempt to move it or even touch it.
If you notice a suspicious person, do not attempt to question or confront the individual.
Always keep your baggage and belongings in sight and never leave them unattended
Only use authorized Amtrak Red Cap service for assistance
Never accept a package or baggage from strangers
Carry handbags with the zipper or snap against your body and wallets in front or inside pockets
Never display large sums of money while in a crowd
Be careful of anyone watching your credit or debit card transactions.
ON BOARD TRAINS
All baggage should be properly tagged. See the conductor for baggage tags if required
Place baggage on overhead racks or in designated storage areas
Do not place anything under seats
Keep all belongings with you at all times, especially valuable items
SUSPICIOUS ACTIVITY
Suspicious activity is described as a combination of actions and behaviors that appear strange, inconsistent or out of the ordinary.
Suspicion is based upon where someone is and what they are doing, NOT upon race, color, ethnicity or gender.
Watch for individuals who are:
Loitering, staring or watching employees and customers
Expressing an unusual level of interest in operations, equipment, and personnel
Dressed inappropriately for the weather conditions, such as a bulky coat in summer
Acting extremely nervous or anxious In an unauthorized or restricted area.
SUSPICIOUS PACKAGES
Suspicion is based upon type and location of the package.
Not all lost and found items are suspicious, most are simply forgotten items.
Any suspicious looking or unattended package, bag, container or luggage found in or near trains, stations, vehicles, or buildings should be immediately reported to the police.
Look for packages that are:
Left or intentionally placed in an out-of-the way location
Abandoned by someone quickly leaving the area
Displaying visible wires, batteries, a clock or timer
